Support Desk
Get direct support for website builds, marketing campaigns, content editing, and tech integrations.
● Average response time: 14 mins
Support Channels
Book Strategy Call
Schedule a 1-on-1 strategy call with your manager to align on growth metrics.
Marketing Support
Reach out regarding social media schedules, campaign ads, or profile growth.
Message Marketing Team →
Website Support
Request website layout adjustments, new storefront links, or VIP pages.
Message Tech Manager →
Content Support
Ask for assistance with video caption editing, watermark placement, or raw files.
Message Editor →
Technical Support
Resolve problems with onlyfans auto-reply, Stripe links, or domain servers.
Message Support Desk →
Emergency Support
Instant pager alert for credentials leak, domain outages, or billing emergencies.
Page Support On-Duty →
Knowledge Base
How does the Creator AI Assistant schedule content?
Your AI Assistant syncs automatically with the Content Calendar page. Once you approve a post, the assistant handles publishing via our secure API connections to IG, TikTok, and OF.
How secure are my raw uploads in the Files vault?
Every file uploaded to the Files page goes to an isolated directory scoped to your Supabase User ID. RLS policies prevent external access, and files are encrypted in transition.
Can I change my billing method mid-cycle?
Yes. Click the Support channels or drop a message to Emma to adjust your billing schedule, retention tier, or change payment methods.